What the product is
Customizations are digital account elements: avatar and profile frames, banners, badges and effects. They are not physical goods, game licences or exclusive rights to images. Access belongs to the PartyLink account; transfer and resale are not provided for unless the product listing expressly states otherwise.
Individual items and bundles
Before ordering, the Buyer must be able to see the product's name, contents, price, access period and restrictions. The fitting room previews the appearance but does not itself grant the item. Bundle components without a separate offer have no separate price; viewing them does not mean they can be purchased separately. The price of the entire bundle is not the price of each component.
Subscriptions and access periods
A subscription lasts for the period specified in the order. Its features and temporary customizations may become unavailable after that period ends.
New customizations selected through the monthly choice are provided for the duration of the relevant subscription: when it expires or ends early, the temporary entitlement and selected customization cease to apply. Previously granted permanent gifts, separate permanent purchases and permanent administrative grants remain. Saved settings and game data are not deleted.
For a separate purchase or gift, the duration and conditions for keeping it must be expressly stated before the order is placed. Features that depend on the game, network or the host's computer being on are not a promise of round-the-clock game hosting.
Delivery
No physical delivery is required. Access is provided automatically in the account after payment confirmation and the server successfully records the entitlements. The final result is available in order history; if there is a delay, refresh the order status or contact support.
If access has not appeared, contact support with your account ID and order number. A test payment does not charge money or grant paid entitlements.
Cancellation and refunds
For access not provided, an incorrect charge, product defects or termination of a service, email support@orumelo.online. Include the account, order, date and a description of the issue. Do not send card details, your password or verification codes.
Requests are considered taking into account the nature of the purchase and mandatory consumer rights; the absence of physical delivery or activation of a digital customization does not, by itself, mean an automatic refusal of a refund.
Claims concerning access not provided, defects or a mismatch with the description are considered in accordance with the law. No general, unconditional ban on refunds for digital customizations is imposed.
Subscription services can be cancelled. Refund calculations take into account the unused period, services actually provided, documented expenses where applicable and legal requirements. These terms do not restrict the right to bring claims provided for by law.
Renewal
Renewal is paid for through a new order at the price in effect when that order is placed. Automatic charges and retention of bank details for renewal are not used. Subscription cancellation and refunds are considered under the rules above.
User materials
Only upload materials you have the right to use. Posting does not transfer exclusive rights to the operator: materials are used for storage and display within the selected service features.
Where sending files in a room is available, they are intended for its participants; deletion from the server is provided for after the room closes. The operator cannot delete copies already downloaded by participants.
Seller and launch of sales
Individual Entrepreneur Andrey Sergeevich Penkov, INN 660308780887, OGRNIP 324665800000913. Contacts · Delivery and refunds.
The current contents and price of a particular order are shown before payment. Use the Seller's published email address for official requests.
Edition dated 12 November 2026. These terms apply to orders placed after reviewing this edition.