What you purchase
A subscription provides additional PartyLink account features for the selected period. The contents and price are listed on the plans page. Basic rooms, chat, voice and standard connections through the application remain free.
How access is provided
An order is linked to a registered account. The product or plan, full amount, subscription period and purchase terms are shown before payment.
Access is provided automatically after the server confirms payment and saves the entitlements in the account. Returning from the payment page does not, by itself, mean payment was successful. If activation is delayed, do not pay again: check the order and contact support.
Payment methods
Payment takes place on the payment service's secure page. That page shows the available methods. Bank details and verification codes are not entered into PartyLink or sent to support.
There are no automatic charges or saved payment methods for automatic renewal. If payment acceptance is temporarily disabled, a new paid order cannot be created; previously paid orders continue to be processed.
Cancelling a subscription
A subscription service can be cancelled at any time. A refund is determined taking into account mandatory consumer rights and only expenses actually incurred by the service provider in performing the agreement, where their deduction is permitted by law. Such expenses must be justified; activation itself does not mean automatic retention of the full price.
Questions and refund requests
Email support@orumelo.online. Include the account, order number, date, amount and reason for contacting us. Do not send card details or bank verification codes.
Requests are considered taking into account the circumstances of the order and mandatory legal requirements; these terms do not restrict the Buyer's legal rights.
A refund is not arranged simply by sending a card number to support. A refund is confirmed by the Seller and processed through the payment service used for the relevant order. A test success in Dev is not confirmation of a real payment.
Professional income tax receipt
The Seller applies the tax on professional income (NPD). The Seller issues a receipt through “My Tax” (Moy Nalog) and provides it to the Buyer; the order owner can access a link to the attached receipt. A payment confirmation does not, by itself, replace an NPD receipt. When a refund is made, the Seller corrects the information in My Tax.